Why do so many buying journeys stall with indecision?

It turns out buyers aren’t just afraid of missing out—they’re more afraid of getting it wrong. Of the 40–60% of deals that end in “no decision,” a full 56% are driven by customer indecision (vs, only 44% driven by a preference for the status quo). Take this real-world...

Water, Thirst, and the Decision Science Powering B2B Buyer Behavior

An Overview of the Theories We’ll use a simple and apt analogy (given how brutally hot its been this summer) to introduce the concepts. Imagine you are thirsty. Someone hands you a bottle of water. Amazing, right? What if they hand you a second bottle of water? Does...